Privacy Policy

Effective 1/7/2025

Straight Up Framing, LC is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, and disclose your personal information when you interact with our website.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us using the contact information listed on our website.

Information We Collect

We collect information from you in two ways:

information you provide to us, and
information we collect through automatic data collection technologies.

Information You Provide to Us

We collect information you provide directly to us. This may include:

Personal Information: Such as your name, email address, phone number, and mailing address.
Project Information: Details about your specific framing project, including dimensions, materials, and any special requests.
Communication: Any correspondence you have with us, including emails, phone calls, and messages sent through our website.

Information We Collect Through Automatic Data Collection Technologies

As you navigate our website, we may collect certain information automatically, such as:

Device Information: Information about your device, including your IP address, browser type, and operating system.
Usage Information: Information about how you interact with our website, including the pages you visit, the links you click, and the time spent on our site.

Third-party Use of Cookies and Other Tracking Technologies

We may use third-party service providers to analyze traffic and usage patterns on our website. These third-party service providers may use cookies and other tracking technologies to collect information about your online activities over time and across different websites.

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and fulfill your requests.
Provide you with information about our services.
Improve our website and services.
Process your payments and fulfill orders.
Comply with legal obligations.

Disclosure of Your Information

We may share your personal information with third parties in the following circumstances:

Service Providers: We may share your information with third-party service providers who help us operate our business.
Legal Requirements: We may disclose your information to comply with legal obligations or to respond to lawful requests from public authorities.
Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

Choices About How We Use and Disclose Your Information

You can choose to limit the information we collect and how we use it. You can do this by:

Opting Out of Marketing Communications: You can opt out of receiving marketing emails by following the unsubscribe instructions in the email.
Browser Settings: You can adjust your browser settings to refuse cookies or alert you when cookies are being sent.

Accessing and Correcting Your Information

You have the right to access and correct your personal information. To exercise these rights, please contact us using the contact information listed on our website.

Your California Privacy Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA). These rights include the right to know what personal information we collect, the right to delete your personal information, and the right to opt-out of the sale of your personal information. To exercise these rights, please contact us using the contact information listed on our website.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website.

Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us using the information listed on our Contact page.

Thank you for visiting Straight Up Framing’s website!